wpbakery changes not saving when pixtheme plugin is activated?

[alianjum351Participant]

not saving anything when I deactivate pix theme plugin it starts working fine…. how to solve this please tell me…pix theme plugin issue with wpbakery not saving any changes when pix theme plugin is activated…..so when i deactivate theme falls apart…

[Support teamKeymaster]

Hi.

Please, update the theme and PixSettings plugin to the latest version.

http://help.pix-theme.com/knowledge-base/how-to-update-plugins-wpbakery-revolution-slider-pixcars/

[alianjum351Participant]

updated both the plugins…still same issue

how to update the theme?

 

[Support teamKeymaster]

You can download the last version from envato and upload it to the server or try to use Envato Market plugin.

[alianjum351Participant]

when I deactivate pix theme plugin it starts working fine! please help….how to update the theme?

[Support teamKeymaster]

Please, give me the site url and admin access.

[alianjum351Participant]

please check…

thanks in advance

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[Support teamKeymaster]

Please, check now.

[alianjum351Participant]

same issue! edited the home page not able to save anything 🙁

[Support teamKeymaster]

Try to clear the browser cache.

[alianjum351Participant]

thank God. thank you
it started working after the clearing browser cache.

[Support teamKeymaster]

You are welcome)

[ggcgopiParticipant]

I too getting same error, Would you please check that for me as well?

Thanks in advance

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[Support teamKeymaster]

Hi.

Please, check now.