The checkbox does not appear to accept the privacy policy

[fm360Participant]

Hello, we cannot send contact forms as it does not allow us to accept the privacy policy. Could you help us solve the problem?

Thank you

Private Content Hidden

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[Support teamKeymaster]

Hi.

Please, clear cache, deactivate the Autoptimize plugin and check if it works.

[fm360Participant]

I have followed your instructions, but it has not been fixed.

[Support teamKeymaster]

I tried it and it sent a message.

https://take.ms/dINK3

[fm360Participant]

Already, but the problem is that the policy box must accept it in order to submit the form.

[fm360Participant]

Is there any news?

[Support teamKeymaster]

Hi.

Please, check now.

https://take.ms/HAJzV

[fm360Participant]

Good morning, we are checking it from Chrome and it still doesn’t appear.

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[Support teamKeymaster]

Did you clear browser cache?

[fm360Participant]

Yes, I have cleared the cache of both wordpress and browser. I have also tried incognito browsing and it still does not appear.

[Support teamKeymaster]

Please, check this:
1. https://take.ms/icBMN
2. https://take.ms/oN3Iq

[fm360Participant]

Still not appearing, I attached screenshot.

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[Support teamKeymaster]

Please, open this span, select input and show me it styles
https://take.ms/ao5jY

[fm360Participant]

Ok! <span style=”background-color: rgba(240, 157, 109, 0.15); color: #4b4d4d; font-family: ‘Open Sans’, ‘Helvetica Neue’, Helvetica, Arial, sans-serif; font-size: 14px;”>I attached screenshot.</span>

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[Support teamKeymaster]

Check now, please.

[fm360Participant]

Perfect! Yes now. Thank you very much for your help

[Support teamKeymaster]

You are welcome)