I’d like to customize the footer

[Anonymous]

Alex,

I’d like to customize the footer as well, however I’m unable to using Visual Composer. The option to edit in Visual Composer is not available.

[Support teamKeymaster]

Hi.

Please check this http://help.pix-theme.com/knowledge-base/visual-composer-is-not-working/

Thanks

[Anonymous]

I’m editing the footer now using Visual Composer, but any change I make and update is not saved. No work is saving now.

[Support teamKeymaster]

Please give me admin access.

Thanks

[Anonymous]

Attached, same credentials as before.

Private Content Hidden

[Support teamKeymaster]

Please check

http://take.ms/s0Hiq

http://take.ms/dlXzf

Thanks

[Anonymous]

I’m still unable to make any changes. If I make a change inside an element and click update the footer reverts back to its original state, removing any changes I made before.

[Support teamKeymaster]

Please check this video https://screencast-o-matic.com/watch/cbXY3N2Zs9

I recommend you disable any cache plugins on your website http://take.ms/gTCVA

Thanks

[Anonymous]

Caching was purged and I’m still not able to save any work. You’ll see in this recording that any change I make is overwritten by the previous version.

http://recordit.co/dozNUW5NAK

[Support teamKeymaster]

Please make any changes and show me the admin panel and not Front Page.

Thanks

[Anonymous]

Sure: http://recordit.co/jwi2NwjCsM

[Support teamKeymaster]

Please try use other browser

Thanks

[Anonymous]

Went from Firefox to Chrome and everything works now. Weird, but thanks.

[Support teamKeymaster]

You are welcome