error 500 in importing data demo

[elenawebupParticipant]

I cannot import data demo, both black or white, it says Error 500.

I also switched to manual import, but the error is still the same.

I give you the url and password.

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[Support teamKeymaster]

Please, try All-in-One demo import method https://quattro.true-emotions.studio/_documentation/index.html#import_demo1

[elenawebupParticipant]

I downloaded this plugin and tried to upload the file dowloaded from that page, but it still doesn’t work. Can you please fix this? I’m blocked and cannot go on on my website. The parametres of the websites are at the maximum and that’s the first time I have so many problems during the installation on a theme. If you cannot fix it I ask for a refund.

[Support teamKeymaster]

Please, give me current password for admin.