8 months ago Alexey – Support teamKeymaster
Please, make database backup and update wordpress to the latest version.
Hello, I already update the wordpress, and the error continues to appear, when I want to edit something in ¨home¨, please your urgent help.
Please, give me ftp access.
Can’t solve with the wordpress accesses? I send you the informationPrivate Content Hidden
Hello, I send the accesses to the FTP. Please your urgent help. If the reason is the link in the image, I still can’t change it, because it was just a mistake in everything I wanted to edit on the HOME page.
PLEASE HELP!!!!Private Content Hidden
PKEASE HELP PLEASEEEE
Please, give me ftp host
Yes, I need to rename file via ftp to fix this.
send access to cpanelPrivate Content Hidden
Or rename nordis\pixtheme\admin\customizer\header_.php to header.php
I’m trying to fix a bug. I checked it on our demo, everything works. Do you have any other sites on this hosting?
Currently there is the old site in the main domain, and this new one that you want to update when it is ready
Does the old site use wordpress?
I need to check this on empty wordpress on your server.
I suggest making a full backup of the site with the all-in-one plugin, resetting WordPress, activating only one wpbakery plugin and checking whether this page will be saved. If this doesn’t work on a clean WordPress, then it’s all about the server settings. Else we restore the backup and search the reason in wordpress settings.
It doesn’t work on a clean WordPress. Something with the server settings.
It’s easier to make a widget for an image than to look for a problem.7 months, 3 weeks ago sofybellotaParticipant
excuse me, did you download the website?
Try to clear the browser cache on mobile.
You must be logged in to reply to this topic.