Canceling a Guest Appointment Booking

[QuintoBorghesiParticipant]

I am looking for a way to give customers the ability to cancel appointments even if they used a Guest Appointment booking. Do they need an account to do that? Can the guest login create an account? Thanks in advance.

Quinto

[Support teamKeymaster]

Hi.

I think there is a way to add link with action and appointment id to the customer email and if this link opened delete appointment by id.

[QuintoBorghesiParticipant]

Thats good news!

Are you able to provide instructions on how I implement this properly?

Quinto

[Support teamKeymaster]

Hi.

Sorry for delay. Can you give me ftp access? I’ll try to add code to to functions.php.

And it’s better to activate child theme to save changes in future updates.

[QuintoBorghesiParticipant]

Sorry for the delay. Access is below. Thank you for doing this 🙂

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[Support teamKeymaster]

Hi.

Please, check.

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[QuintoBorghesiParticipant]

Thanks so much Alexey! Everything seems to be working well, but the only thing that is not happening is the cancellation email is not being sent. Can that be fixed?

[Support teamKeymaster]

Fixed. The file functions.php is updated.