Theme demo file for Quattro automobile not installing

This topic is: resolved

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4 years, 2 months ago johnson2893
Participant

Hi please I followed the documentation to install the light skin theme demo file for Quattro its no importing, I also tried manually same error 500 internal server error; i also deactivated jetpack and tried it again as seen in this forum still the same issue please help out

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4 years, 2 months ago Support team
Keymaster

Hi.

Please, give me the site url and admin access.

4 years, 2 months ago johnson2893
Participant

have sent to the mail as requested

4 years, 2 months ago Support team
Keymaster

Can you give me ftp access?

4 years, 2 months ago johnson2893
Participant

ftp access how?

4 years, 2 months ago johnson2893
Participant

let me just give you access to the hosting account via email please check your mail

4 years, 2 months ago Support team
Keymaster

ok

4 years, 2 months ago johnson2893
Participant

have done that

4 years, 2 months ago johnson2893
Participant

check your mail please

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