Canceling a Guest Appointment Booking

This topic is: resolved

Viewing 8 posts - 1 through 8 (of 8 total)

4 years, 5 months ago QuintoBorghesi
Participant

I am looking for a way to give customers the ability to cancel appointments even if they used a Guest Appointment booking. Do they need an account to do that? Can the guest login create an account? Thanks in advance.

Quinto

4 years, 5 months ago Support team
Keymaster

Hi.

I think there is a way to add link with action and appointment id to the customer email and if this link opened delete appointment by id.

4 years, 5 months ago QuintoBorghesi
Participant

Thats good news!

Are you able to provide instructions on how I implement this properly?

Quinto

4 years, 4 months ago Support team
Keymaster

Hi.

Sorry for delay. Can you give me ftp access? I’ll try to add code to to functions.php.

And it’s better to activate child theme to save changes in future updates.

4 years, 4 months ago QuintoBorghesi
Participant

Sorry for the delay. Access is below. Thank you for doing this 🙂

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4 years, 4 months ago Support team
Keymaster

Hi.

Please, check.

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4 years, 4 months ago QuintoBorghesi
Participant

Thanks so much Alexey! Everything seems to be working well, but the only thing that is not happening is the cancellation email is not being sent. Can that be fixed?

4 years, 4 months ago Support team
Keymaster

Fixed. The file functions.php is updated.

Viewing 8 posts - 1 through 8 (of 8 total)

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