Updating theme

This topic is: not resolved

Viewing 8 posts - 1 through 8 (of 8 total)

11 months, 1 week ago mcd@torchmarketinggroup.com
Participant

When I update the theme from the Envato market plugin, it completely breaks the website and takes all content off the Contact Us page (copy and contact 7 form as well)

Also, when I update WordPress to 6.6.1, it breaks the rev slider. It would seem I have multiple issues.

Your system is preventing me from uploading multiple screens shots, so I had to put them on my screen and capture them all.

11 months ago mcd@torchmarketinggroup.com
Participant

Is there any support with this theme?

11 months ago mcd@torchmarketinggroup.com
Participant

I guess I am going to need to rebuild this site I am shocked that you can not respond to this!

10 months, 4 weeks ago mcd@torchmarketinggroup.com
Participant

Ping @pixtheme

10 months, 4 weeks ago mcd@torchmarketinggroup.com
Participant

Just renewed support,. Maybe now you can respond?

10 months, 4 weeks ago mcd@torchmarketinggroup.com
Participant

Seriously, a response to this would be great!

10 months, 3 weeks ago mcd@torchmarketinggroup.com
Participant

Ok, so there is clearly zero support for this theme.

10 months ago Support team
Keymaster

Hello.

Did you update PixCars and PixSettings plugins after the theme update? https://help.pix-theme.com/knowledge-base/how-to-update-plugins-wpbakery-revolution-slider-pixcars/

What version of the theme was there before the update?

Viewing 8 posts - 1 through 8 (of 8 total)

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