Scheduler page

[Anonymous]

Hello, the field to enter a username isn’t available in the registration field on the registration, but it appears in the new registration email that is generated and new users cannot log on. Please see pictures,

[Support teamKeymaster]

Hi

Please give me problem page url and admin access.

Thanks

[Anonymous]

Hello, the information is below.

Private Content Hidden

[Support teamKeymaster]

Hi.

What browser did you use?

Thanks.

[Anonymous]

I used both safari and chrome. Neither would display the username field during registration but the empty username comes up in the email. see below

[Anonymous]

I also removed the option in scheduling settings to enter both first and last name to  “name” in case that might be reveal the username option at registration and it did not. After a new registration, login doesn’t work because user cannot enter a username, and during registration, username as a field is not available.

 

[Support teamKeymaster]

But Your Name field is avaliable.

Check your browser plugins.

Thanks.

[Anonymous]

Thank you for writing back. Yes the name is there, but the username field is not. I registered a new email address and the confirmation email displayed a blank username. I tried to login with the email address and password, but was told I had the wrong name or password. See attached.

[Support teamKeymaster]

Please, give me ftp access.

Thanks.

[Anonymous]

I’ve resolved it myself. Thank you.

[Support teamKeymaster]

You are welcome)