Plugin slowing down site

[Anonymous]

1. Some theme plugin does request to non-existing images and they slow down the site.
   “pixtheme-custom”
   You can see screenshot: http://prntscr.com/dgfcg3
2. Sometimes the product (the book) on the homepage does not load (or takes too long to load). Just the preloader spins…

[Support teamKeymaster]

Hi

Ok we will prepare update

Please wait

Thanks

[Support teamKeymaster]

Fixed

Please delete and re-install plugin PixthemeCustom again http://take.ms/p3E4W

Thanks

[Anonymous]

I would if I knew were to find this plugin. It  not exist

Private Content Hidden

[Support teamKeymaster]

Unfortunately, theme works fine on the standard hosting. Please contact your hosting provider for clarifications.

Wordpress minimum Recommended Configuration memory_limit 128M

Thanks

[Anonymous]

Hello,
our site is http://www.lovebook.bg. We have only ONE page and only ONE product. Every day our hosting provider sends me an email saying “Excess CPU usage”. They are going to shut us down in a couple of days.

Please, help us do something about it. I don’t think that is normal at all (for any wordpress theme – especially a paid one).  On the same exact type of hosting I’ve had more than 3 wordpress woocommerce shops installed with a lot more products. Here we have only ONE product and ONE page. And yes,  the memory limit is 128

Private Content Hidden

[Support teamKeymaster]

Здравствуйте

Во первых ваши доступы не работают .

Во вторых проверьте ваш хостинг на вирусу https://virusdie.ru/

В третьих есть множество причин для появления нагрузки сервера и вам нужно попросить лог файлы чтобы понять что происходит . Это может быть взлом вашего сайта со стороны хакеров .

PS: Мы используем более 20 шаблонов на нашем обычном хостинге и не разу не получали сообщений об чрезмерной нагрузки на сервер .

Спасибо

[Anonymous]

Please, try again with the login credentials 🙂
I’ll see the other things.

[Anonymous]

No viruses found. Where to search for these logs?

[Support teamKeymaster]

Please contact your hosting provider for the files log

Unfortunately I can’t affect your server work

Thanks