page builder and problem widget

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4 years, 5 months ago mymedcenter
Participant

hi, i’ve bought the theme but wp page builder is not active…where is the activaction key?

when try to change logo, header i don’t have any option

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4 years, 5 months ago Support team
Keymaster

Hi.

1. Activaction key – https://help.pix-theme.com/knowledge-base/plugins/

2. The last theme version is 2.4.0. Do you have it?

4 years, 5 months ago mymedcenter
Participant

yes…i’ve done all the steps, it doesn’t work.

when i try to customize anything, is not possible

help me

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4 years, 5 months ago Support team
Keymaster

Please, check the access info.

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4 years, 5 months ago mymedcenter
Participant

Please, try with this field.

The login admin is correct….enter without problem with this credential

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4 years, 5 months ago Support team
Keymaster

Please, try to clear the browser cache.

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