Media grid not loading images

[julsMBParticipant]

Hi! I added a media grid to this page: https://www.dentaljoseluismejia.es/quienes-somos/
but is not loading the images.

When I’m working on the page, I can see them correctly in the preview, but when I save the changes and go to the front-end, it’s not working anymore.

I can see these errors in the console:

jquery.js?ver=1.12.4-wp:2 Uncaught Error: Syntax error, unrecognized expression: {“status”:”Nothing found”}
at Function.ea.error (jquery.js?ver=1.12.4-wp:2)
at ea.tokenize (jquery.js?ver=1.12.4-wp:2)
at ea.select (jquery.js?ver=1.12.4-wp:2)
at Function.ea (jquery.js?ver=1.12.4-wp:2)
at Function.a.find (jquery-migrate.min.js?ver=1.4.1:2)
at n.fn.init.find (jquery.js?ver=1.12.4-wp:2)
at n.fn.init.a.fn.find (jquery-migrate.min.js?ver=1.4.1:2)
at a.fn.init.n.fn.init (jquery.js?ver=1.12.4-wp:2)
at new a.fn.init (jquery-migrate.min.js?ver=1.4.1:2)
at n (jquery.js?ver=1.12.4-wp:2)

Any idea what could be happening?

Thanks, regards!

[Support teamKeymaster]

Hi.

Do you have the last version of plugin? Try to test this media grid on a separate page without widgets and footer.

[Support teamKeymaster]

Hi.

Do you have the last version of plugin? Try to test this media grid on a separate page without widgets and footer.

[julsMBParticipant]

Hi Alexey.

I don’t have the latest version of the plugin, is it included in the last version of the theme?

I made a test page without sidebar and footer and it’s not working either: https://www.dentaljoseluismejia.es/test/

Thank you, regards!

[julsMBParticipant]

Hi Alexey.

I installed the last version of Visual Composer included in your theme, which is Versión 5.7 but it is still not working correctly, the same error is being shown in the console.

 

Regards.

[Support teamKeymaster]

Hi.

The last version is 6.0.3

Private Content Hidden

[julsMBParticipant]

Thanks, Alexey. It worked 🙂

[Support teamKeymaster]

You are welcome))

[waqassiddParticipant]

 

jquery.js?ver=1.12.4-wp:2 Uncaught Error: Syntax error, unrecognized expression: {“status”:”Nothing found”}

at Function.ea.error (jquery.js?ver=1.12.4-wp:2)

at ea.tokenize (jquery.js?ver=1.12.4-wp:2)

at ea.select (jquery.js?ver=1.12.4-wp:2)

at Function.ea (jquery.js?ver=1.12.4-wp:2)

at Function.a.find (jquery-migrate.min.js?ver=1.4.1:2)

at n.fn.init.find (jquery.js?ver=1.12.4-wp:2)

at n.fn.init.a.fn.find (jquery-migrate.min.js?ver=1.4.1:2)

at a.fn.init.n.fn.init (jquery.js?ver=1.12.4-wp:2)

at new a.fn.init (jquery-migrate.min.js?ver=1.4.1:2)

at n (jquery.js?ver=1.12.4-wp:2)

[Support teamKeymaster]

Hi. What version of the theme do you have?

[marinaParticipant]

hi, I have the same problem mentioned on this page. Images are not loaded into the media grid. how can I solve this problem? the error message is this:

footer_map-03.png:1 Failed to load resource: the server responded with a status of 404 ()

bgBisi.png:1 Failed to load resource: the server responded with a status of 404 ()

jquery.js?ver=1.12.4-wp:2 Uncaught Error: Syntax error, unrecognized expression: {“status”:”Nothing found”}

at Function.ea.error (jquery.js?ver=1.12.4-wp:2)

at ea.tokenize (jquery.js?ver=1.12.4-wp:2)

at ea.select (jquery.js?ver=1.12.4-wp:2)

at Function.ea (jquery.js?ver=1.12.4-wp:2)

at Function.a.find (jquery-migrate.min.js?ver=1.4.1:2)

at n.fn.init.find (jquery.js?ver=1.12.4-wp:2)

at n.fn.init.a.fn.find (jquery-migrate.min.js?ver=1.4.1:2)

at a.fn.init.n.fn.init (jquery.js?ver=1.12.4-wp:2)

at new a.fn.init (jquery-migrate.min.js?ver=1.4.1:2)

at n (jquery.js?ver=1.12.4-wp:2)

 

the WP bakery version is: 6.0.5

[Support teamKeymaster]

Hi.

Please, delete and install the WPBakery plugin. Current version is 6.2