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Homepage/Forums/Nelva – Multipurpose WordPress Theme/Can't upload Theme Nelva

Can't upload Theme Nelva

This topic is: not resolved
Viewing 13 posts - 1 through 13 (of 13 total)
  • 6 years, 8 months ago adfranco.pr
    Participant

    I bought this theme, I read and followed the instructions to upload it to my WP. I found the file Nelva.zip and tried to upload via WP and FTP; unfourtunally none works. After few minute appear an error that say that the link I followed is expired. Could you help me please? In order to give you admin access, please provide an email address.

    Thank you

    6 years, 8 months ago Support team
    Keymaster

    Hi.

    Please, give me site url and admin access in private section.

    Thanks.

    6 years, 8 months ago adfranco.pr
    Participant

    You got it 🙂

    Private Content Hidden
    6 years, 8 months ago Support team
    Keymaster

    You need set in php.ini

    1. post_max_size=64M
    2. upload_max_filesize=64M

    Nelva.zip size 40.9Mb

    6 years, 8 months ago adfranco.pr
    Participant

    Hi Alexey, I contacted my hosting server asking them to help me with the configuration of the php.ini parameter according to your instructions.

    They replied that it is not possible to make this change, since my site is on a shared server and making that modification would affect other sites that were also on that server and warned me that if I change the parameters, they can give me download my site

    Is there an alternative that you can give me to use the theme that I bought?

    Regards

    6 years, 8 months ago Support team
    Keymaster

    What homepage do you want to install?

    6 years, 8 months ago Support team
    Keymaster

    Please, import the demo, what you want.

    Private Content Hidden
    6 years, 8 months ago adfranco.pr
    Participant

    Hi Alex, sorry in my delay resonse.

    I will follow your recomendation. I will let you know if I have a problem

    Thanks a lot

    6 years, 8 months ago Support team
    Keymaster

    You are welcome)

    6 years, 8 months ago adfranco.pr
    Participant

    Hi Alexey,

    Now the theme is uploaded. Im so happy. I installed all the recommended plugins, but it was not possible install  the Visual CSS Style Editor plugin. The message says “Download failed. A valid URL was not provided”.

    If its possible you could help me?

    As always, thank you so much

    6 years, 8 months ago Support team
    Keymaster

    Hi.

    Private Content Hidden
    6 years, 8 months ago adfranco.pr
    Participant

    Thank you so much. You are the best!! 🙂

    6 years, 8 months ago Support team
    Keymaster

    If you have a minute, rate our work please. Thanks.

Viewing 13 posts - 1 through 13 (of 13 total)

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