Booking Page Load Time

[QuintoBorghesiParticipant]

Hi There!

The booking page I have set up has a really long load time. Can you please have a look and let me know if you can improve this? Or provide a solution I can implement? Thanks.

Best Regards,
Quinto

Private Content Hidden

[QuintoBorghesiParticipant]

Hi There!

Hoping you can help with the above issue.

Thanks

[QuintoBorghesiParticipant]

Hi there

Looking for a resolution for above

[Support teamKeymaster]

Hi.

Please, give me admin access.

[QuintoBorghesiParticipant]

Access is below. Thank You!

Private Content Hidden

[Support teamKeymaster]

Hi.

Can you ask your hosting provider about page load speed? Maybe they’ll tell you what the problem might be.

[QuintoBorghesiParticipant]

The provider thinks something is broken in the code. I did a site health check and was shown this. Is this something you can help with?

Attachments:

You must be logged in to view attached files.

[QuintoBorghesiParticipant]

Hello Alexey,

Hoping you can provide some guidance on the issue above with the above issue.

Thanks

[Support teamKeymaster]

Hi.

Did you make any changes in the theme files? I want to update it to the latest version.

[QuintoBorghesiParticipant]

Not that I know of. I have only made minimal edits using the WordPress backend and updated the plugins. Please do whatever you feel will help.

[QuintoBorghesiParticipant]

Hi Alexey,

Just wondering if you had any luck or can provide any updates on this for me. Site seems to be working better, but appointment page is still loading slowly. Is there any additional advice you can give me?

Private Content Hidden

[Support teamKeymaster]

Hi.

The problem is in the Booking plugin and number of the booking appointments. Now there are more than 4500 rows in the database. If you don’t need the old appointments, you can delete them for 2020 and 2021. This should speed up the page load with booking calendars.

[QuintoBorghesiParticipant]

Where do find the database? What is the best way to clear the appointments from the past years?

[Support teamKeymaster]

Check now. I deleted appointments for 2020 and 2021.

You can do it by yourself. In cPanel click on phpMyAdmin https://take.ms/L679q. A new tab with phpMyAdmin will open. Click on your database and then on SQL and run this script:

DELETE p, pm, tr FROM wp_posts p
LEFT JOIN wp_postmeta pm ON p.ID = pm.post_id
LEFT JOIN wp_term_relationships tr ON p.ID = tr.object_id
WHERE post_type = ‘booked_appointments’ and post_date < ‘2022-01-01’

You can change the date 2022-01-01 to delete appointments you don’t need
2022-01-01 – year-month-day
2022-02-01 – delete all appointments before february

Private Content Hidden

[QuintoBorghesiParticipant]

Thank you so much! It is working so much better now… Can you offer any other suggestions on how to get the booking page to load faster? Does having 2 calendars on one page contribute to a slower load time?

[QuintoBorghesiParticipant]

It has been over 2 weeks and still no response. The page is now working inconsistently. For some people no problem, others the booking page never loads. Please I need your help with this!

[Support teamKeymaster]

Hi.

You can set only one calendar and check the page load speed, then switch it to another calendar and check and then set two calendars and check. This way you will see how it works faster. You can also clean the database every month, which will also increase the page load speed.

I need to know browser and screen resolution of those cases when there is an infinite load.

[QuintoBorghesiParticipant]

I am experiencing infinite load issue on my mobile phone when using a chrome web browser. For me, on other platforms and browsers it works great! On my mobile phone using Safari I don’t have a loading issue. But we have gotten complaints of it happening on all platforms and safari browsers.

Sorry for the delay. I am not getting notifications of your replies.

[QuintoBorghesiParticipant]

Hello?? I don’t understand the long delay in replies!! I have paid for support!!!