Updating theme

This topic is: not resolved

Viewing 8 posts - 1 through 8 (of 8 total)

3 months, 1 week ago mcd@torchmarketinggroup.com
Participant

When I update the theme from the Envato market plugin, it completely breaks the website and takes all content off the Contact Us page (copy and contact 7 form as well)

Also, when I update WordPress to 6.6.1, it breaks the rev slider. It would seem I have multiple issues.

Your system is preventing me from uploading multiple screens shots, so I had to put them on my screen and capture them all.

3 months, 1 week ago mcd@torchmarketinggroup.com
Participant

Is there any support with this theme?

3 months ago mcd@torchmarketinggroup.com
Participant

I guess I am going to need to rebuild this site I am shocked that you can not respond to this!

3 months ago mcd@torchmarketinggroup.com
Participant

Ping @pixtheme

3 months ago mcd@torchmarketinggroup.com
Participant

Just renewed support,. Maybe now you can respond?

3 months ago mcd@torchmarketinggroup.com
Participant

Seriously, a response to this would be great!

2 months, 3 weeks ago mcd@torchmarketinggroup.com
Participant

Ok, so there is clearly zero support for this theme.

2 months ago Support team
Keymaster

Hello.

Did you update PixCars and PixSettings plugins after the theme update? https://help.pix-theme.com/knowledge-base/how-to-update-plugins-wpbakery-revolution-slider-pixcars/

What version of the theme was there before the update?

Viewing 8 posts - 1 through 8 (of 8 total)

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