update fail

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4 years, 1 month ago edgin
Participant

i have Nelva 2.0 theme for a client. Haven’t update for years. Now we want to update to nelva 3.0, but changes everything, menu, footer, colores, fonts… How can we update to 3.0 and keep the options of the 2.0 version?. In 2.0 i’m not able to change the options.

thanks

4 years, 1 month ago Support team
Keymaster

Hi.

You can’t update from 2.0 to 3.0 without changing content.

Can you give me the site url, admin and ftp access and I’ll fix all issues?

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