I am added categories in my website but this not shown .

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4 years, 3 months ago coolsung
Participant

Dear Sir,

Sir, I am facing some kind of issue which i developing my wordpress website using Solutech theme as i purchase last week.

Actually, I have already added my product categories on my website but this create some issues.

1 . I added the categories but i am not able to see my categories in shop sidebar.

2. Normally if i make some another website and if i added some categories then when the visitor come to website and click on selected category then they will get a new page with the content of selected category. But i am not to see these things in my website.

However, this is my humble request to you that please solve this issue as soon as possible and for your better understanding i will attached some screenshots below. You please take a look of this matter.

I am waiting for your reply.

Thanks & Regards

Coolsung

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4 years, 3 months ago Support team
Keymaster

Hi.

This is no issue. By default, empty WooCommerce product categories (i.e. categories which have no published products) will not display on your Shop page.

To display them you need to set Show categories & products or Show categories here https://take.ms/8pRDl and add this to functions.php

add_filter( 'woocommerce_product_subcategories_hide_empty', '__return_false' );

4 years, 3 months ago coolsung
Participant

thanks for the answer.

i have another question?

any idea why pluging elementor wont open? well it open but keep loading forever .

4 years, 3 months ago coolsung
Participant

sir,

I also have problems with pix setting.

when i activate it I’m not able to op page customize.

it won’t load, and then i deactivate it again everything work again but losing pix setting settiing

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4 years, 3 months ago Support team
Keymaster

Hi.

Please, update the theme to the latest version.

4 years, 3 months ago coolsung
Participant

dear i cant update via eveto market when i open it it show blanco

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4 years, 3 months ago Support team
Keymaster

Can you give me ftp access? I’ll change files on the server.

4 years, 3 months ago coolsung
Participant

sure. thanks

it is possible to fix Envato market too?

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4 years, 3 months ago Support team
Keymaster

Please, check now.

https://take.ms/FjRiy

4 years, 3 months ago coolsung
Participant

thanks

but still cant see a product on my Categorie when i deactivate pix-setting it work

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4 years, 3 months ago coolsung
Participant

i cant

4 years, 3 months ago coolsung
Participant

sir market keep the same as before

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4 years, 3 months ago Support team
Keymaster

Try to clear browser cache

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4 years, 3 months ago coolsung
Participant

thanks i will do it

4 years, 3 months ago coolsung
Participant

sir, i cant see product under my categories

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4 years, 3 months ago Support team
Keymaster

I see. I’ll fix it now.

4 years, 3 months ago Support team
Keymaster

Please, give me ftp access. I need to change some settings.

4 years, 3 months ago coolsung
Participant

Sure.

It is possible bro change from footer 3 to footer 4 on the front page . I didn’t find the option yet .

Check private content

Thanks

Ricardo

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4 years, 3 months ago Support team
Keymaster

It’s wp admin access. I need FTP access.

4 years, 3 months ago Support team
Keymaster

And don’t do anything on the site yet, or you may lose the content.

4 years, 3 months ago coolsung
Participant

<p style=”text-align: left;”>FTP access where I find it ?</p>

4 years, 3 months ago Support team
Keymaster

How did you upload wordpress to the server? CPanel or somthing like that.

4 years, 3 months ago coolsung
Participant

cPanel ! U need cPanel login ?

4 years, 3 months ago Support team
Keymaster

Yes, please.

4 years, 3 months ago coolsung
Participant

<p style=”text-align: center;”>My hosting support sent me that .</p>

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4 years, 3 months ago Support team
Keymaster

Pass

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4 years, 3 months ago coolsung
Participant

check it

Private Content Hidden

4 years, 3 months ago coolsung
Participant

just let me know if you successfully sign in.

4 years, 3 months ago Support team
Keymaster

I’m in)

4 years, 3 months ago coolsung
Participant

Alexey – Support team wrote:

I’m in)

hope it can be solve.

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