Appearance -> Customize doesn't appear to be working

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5 years, 2 months ago paddymacgougan
Participant

Hi

I have wordpress 5.3 installed and have just installed the theme, and imported the psychology site.

When I go to appearance > customise, instead of seeing the options to change the site appearance, I just see ‘Widgets’ and no other options. Is there anything I need to change to be able to see site identity, header, etc. and change the logo?

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5 years, 2 months ago Support team
Keymaster

Hi.

Please, try now.

5 years, 2 months ago paddymacgougan
Participant

That works. Thank you for your help!

5 years, 2 months ago Support team
Keymaster

You are welcome)

5 years, 2 months ago paddymacgougan
Participant

Hi Alexey,

One more issue that’s popped up.

When I go into the visual editor and add in ‘Services’ from the Nordis tab, it won’t let me edit the options on there.

In the attached picture: ‘Without Menu and Filter’ isn’t a clickable option. Could you help?

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5 years, 2 months ago metahead
Participant

Hello Alexey,

I am experiencing the same issue starting today (I didn’t check yesterday).

When I go to Customize, I only see the Widgets link.

When I opened Developer Tools in Chrome to check what the issue is, I see the error message in the attached screen shot.

Please help.

Thanks,

J

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5 years, 2 months ago Support team
Keymaster

Hi.

Please, replace the file nordis/pixtheme/admin/js/customizer-control.js with attached.

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5 years, 2 months ago metahead
Participant

It’s working now. Thanks a lot, Alexey!

J

5 years, 2 months ago Support team
Keymaster

You are welcome)

5 years, 2 months ago metahead
Participant

Alexey, the Customize options are showing up now. But some of the options in Customizing > General Settings > Fonts (for example, “Text | Title | Subtitle” etc.) are not clickable.

Do you know what’s causing this?

Thanks,

J

5 years, 2 months ago Support team
Keymaster

Try to replace the file nordis/pixtheme/admin/css/custom-admin.css with attached.

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5 years, 2 months ago paddymacgougan
Participant

This works for me, thank you!

5 years, 2 months ago metahead
Participant

Alexey, it’s working now. Thanks!

Could you also point me to where I can edit the heading (h1, h2, h3, etc.) font? I’ve looked under <span style=”background-color: rgba(239, 153, 140, 0.25); color: #4b4d4d; font-family: ‘Open Sans’, ‘Helvetica Neue’, Helvetica, Arial, sans-serif; font-size: 14px;”>Customizing > General Settings > Fonts</span> but it’s not there. I also checked the documentation but there’s no mention of it.

Thanks,

J

5 years, 1 month ago Support team
Keymaster

You can edit styles for Title, Subtitle, widgets title links, buttons here https://take.ms/HzQmL
For heading (h1, h2, h3, etc.) you need to add styles in Customize -> Additional CSS

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