Demo Import Error 500

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5 years, 10 months ago vladhilliard
Participant

Hi, I noticed this issue has been brought up but there aren’t any answers as the solutions are provided privately. I have two issues. 1 has to do with Demo errors, the 2nd has to do with Slider Rev slides not importing.

1. I want to upload demo content so if you could help me out with that it would be highly appreciated! The error does not explain itself: https://cld.wthms.co/oF3iWi

2. Slider Revolution is not showing the slides from Demo, receiving an error on the website

Also, I have spoken to WordPress and they believe the error 500 occurs because Managed WordPress websites have upload_max_filesize setting to 100MB, they have recommended that I reach out to you and inform you of this issue.

Here is what WordPress said:

We have all the variables as above same except for post_max_size and upload_max_filesize, which are set to 100MB each. We cannot make the changes to the server for a single site. I would suggest requesting the theme developer to adjust the theme so that the demo content can be imported within these values.

Hope this helps resolve any issues that may arise in the future!

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5 years, 10 months ago Support team
Keymaster

Hi.

Thanks for your comment. We change our server configuration. I hope this will help to avoid errors in the future.

Thanks.

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