mobile navigation not working properly

This topic is: not resolved

Viewing 22 posts - 1 through 22 (of 22 total)

6 years, 3 months ago tr_bp
Participant

The mobile navigation is not working for me. I have several first level entries and couple of second level entries. If i open a first level entry, it’s okay. as soon as I try to open an other first level it does not open and closes the first one. from there on I can not open another first level entry. I thought this might be a problem with my installation, but it does also not work properly on your theme either. I dont know how no one has experienced this failure yet.

Please show me a valid solution to this problem.

State 1:

State 2:

State 3:

Regards Taulant

6 years, 3 months ago Support team
Keymaster

Hi.

We will solve this problem in few hours.

Please, wait for update.

Thank you.

6 years, 3 months ago Support team
Keymaster

Sorry for delay. Please, give me admin and ftp access. I will replace this mobile menu with another.

Thanks.

6 years, 3 months ago tr_bp
Participant

Hi there, please just instruct me on how to do the changes my self.

Regards

6 years, 3 months ago Support team
Keymaster

Hi. Please, make a backup and update your template with attached files. Let me know if something wrong. Maybe I missed something.

Thanks.

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5 years, 8 months ago az-vi
Participant

Hello Alexey,

I got the same problem.

I have 4 Pages in my menu but in the phone i see only 3 and under 1 entry I have also 2 second entries but nothing is displayed.

The solution with the update you give is it good for resolve this problem?

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5 years, 8 months ago Support team
Keymaster

Hi.

I see only 3 items on desktop, too. https://take.ms/aOOdr

Please, give me admin access.

5 years, 8 months ago az-vi
Participant

Its very strange.

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5 years, 8 months ago Support team
Keymaster

Please, give me admin access.

5 years, 8 months ago az-vi
Participant

I cant , im just a intern in company. If you could explain to me step by step.

Thank you

5 years, 8 months ago Support team
Keymaster

Can you make an export xml file and send it to me?

5 years, 8 months ago az-vi
Participant

Hello ,

So i dont what happen but now everything is ok , i can see all items in mobile .

Thanks again

5 years, 8 months ago az-vi
Participant

az-vi wrote:

5 years, 8 months ago az-vi
Participant

hello ,

i edit my url wordpress ,but now the website doesnt working .

How can i edit it?

5 years, 8 months ago Support team
Keymaster

Hi.

Url is safe to change only on pure WordPress, if there is already a site, it must be transferred or you should change all urls in database.

5 years, 8 months ago Support team
Keymaster

Can you restore previous url from admin?

5 years, 8 months ago az-vi
Participant

I get the connection page but the page is doesnt found

5 years, 8 months ago Support team
Keymaster

Can you edit your site database?

You need change url in database https://take.ms/ScHcr to your old one.

5 years, 8 months ago az-vi
Participant

its good i can connect in backoffice wordpress but i dont see social all social links in header .

All links social are already in nelva menu

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5 years, 8 months ago Support team
Keymaster

https://take.ms/Cst3Q

5 years, 8 months ago az-vi
Participant

SOrry i found it ,its about a origin folder in ftp thanks a lot

5 years, 8 months ago Support team
Keymaster

Ok)