I’m trying to update the version of the template but the server resets the connection

http://screencast-o-matic.com/watch/cDQv0CjOaA

Can you give me ftp access ?

Thanks

Please check

Thanks

Please give me URL http://pro-theme.com/wordpress/nelva/

Thanks

Please check http://www.niknakinc.com/

Thanks

I was glad to help, sorry for the inconvenience, we are preparing an update for convenience .

Please do not forget to leave your feedback on our support on themeforest . Unfortunately, many satisfied users forget to do this and we do not get a very high rating while working really hard. It takes less than a minute. Big Thanks 😉